Q: Can I plug a PCIe cable into the CPU header on an FSP PSU?

No. FSP CPU and PCIe cables are not interchangeable. Connecting a PCIe cable to a CPU header, can result in incorrect pin connections and may cause permanent hardware damage . Unlike some PSU designs that use universal modular headers , FSP power supplies use dedicated pin definitions for CPU and PCIe connectors . This design helps ensure stable power delivery and proper electrical protection for different components.

Q: Can I share or mix modular cables between different FSP power supplies?

FSP modular cables are generally cross-compatible within FSP power supplies , but proper verification is essential to ensure safe operation. Using cables with different electrical specifications may lead to overheating or potential hardware damage . To ensure a safe installation, follow these guidelines: Verify the PSU wattage : Avoid using cables from a lower-wattage PSU on a higher-wattage model . For example, a cable from a 650W PSU should not be used with a 1650W PSU , as the wire gauge (AWG) and current capacity may differ . Use only FSP-certified cables : Do not mix cables from different PSU brands , as internal pin layouts and wiring configurations may vary , which can result in component damage. For optimal safety and performance, always use the original cables provided with your FSP power supply or officially supported replacement cables .

Q: How can I identify whether my cable is 12VHPWR or 12V-2x6?

You can identify the cable type by checking the marking on the side of the connector’s plastic housing . Although the PSU or connector may appear visually similar, the printed markings indicate the cable specification: H+ marking : Indicates a 12VHPWR cable based on the ATX 3.0 specification. H++ marking : Indicates a 12V-2x6 cable , the updated connector standard introduced with ATX 3.1. The 12V-2x6 (H++) connector features an improved pin design that enhances connection reliability and helps reduce the risk of overheating caused by incomplete insertion.

Question 1

Can I plug a PCIe cable into the CPU header on an FSP PSU?

Accepted Answer

No. FSP CPU and PCIe cables are not interchangeable. Connecting a PCIe cable to a CPU header, can result in incorrect pin connections and may cause permanent hardware damage.

Unlike some PSU designs that use universal modular headers, FSP power supplies use dedicated pin definitions for CPU and PCIe connectors. This design helps ensure stable power delivery and proper electrical protection for different components.

Question 2

Can I share or mix modular cables between different FSP power supplies?

Accepted Answer

FSP modular cables are generally cross-compatible within FSP power supplies, but proper verification is essential to ensure safe operation. Using cables with different electrical specifications may lead to overheating or potential hardware damage.

To ensure a safe installation, follow these guidelines:

Verify the PSU wattage: Avoid using cables from a lower-wattage PSU on a higher-wattage model. For example, a cable from a 650W PSU should not be used with a 1650W PSU, as the wire gauge (AWG) and current capacity may differ.
Use only FSP-certified cables: Do not mix cables from different PSU brands, as internal pin layouts and wiring configurations may vary, which can result in component damage.

For optimal safety and performance, always use the original cables provided with your FSP power supply or officially supported replacement cables.

Question 3

How can I identify whether my cable is 12VHPWR or 12V-2x6?

Accepted Answer

You can identify the cable type by checking the marking on the side of the connector’s plastic housing. Although the PSU or connector may appear visually similar, the printed markings indicate the cable specification:

H+ marking: Indicates a 12VHPWR cable based on the ATX 3.0 specification.
H++ marking: Indicates a 12V-2x6 cable, the updated connector standard introduced with ATX 3.1.

The 12V-2x6 (H++) connector features an improved pin design that enhances connection reliability and helps reduce the risk of overheating caused by incomplete insertion.

Question 4

What is the difference between 12VHPWR and 12V-2x6 cables?

Accepted Answer

The 12V-2x6 connector is the latest power standard introduced with ATX 3.1, designed to improve the reliability and safety of the original 12VHPWR (ATX 3.0) connector. It features shorter sense pins and longer power pins, ensuring the connector is fully inserted before power is delivered.

This updated design helps reduce the risk of overheating caused by improper insertion, providing a more secure connection and stable power delivery for high-performance GPUs.

Question 5

The power cable I received has empty pins. Is it a defect?

Accepted Answer

The answer is No, it’s not a defect.

The pinout of the power cable is defined by the Intel Power Design Guide. For the 24-pin motherboard cable, the signal of 20th pin is reserved(No pin defined).

Pin	Signal	Color	Pin	Signal	Color
1	+3.3V DC	Orange	13	+3.3V DC [+3.3 V default sense]	Orange [Brown]
2	+3.3V DC	Orange	14	-12V DC	Blue
3	COM	Black	15	COM	Green
4	+5V DC	Red	16	PS_ON#	Green
5	COM	Black	17	COM	Black
6	+5V DC	Red	18	COM	Black
7	COM	Black	19	COM	Black
8	PWR_OK	Gray	20	Reserved	NC
9	+5VSB	Purple	21	+5V DC	Red
10	+12V1 DC	Yellow	22	+5V DC	Red
11	+12V1 DC	Yellow	23	+5V DC	Red
12	+3.3V DC	Orange	24	COM	Black

(Figure 1, Data source: Intel PSDG)

The power cable are all black on the market, which is different from Intel PSDG, would it be ok to use?

Answer: It’s OK. Intel PSDG defines the pin color for easy identification, users can tell the pin through table list above.

PCIe 6+2Pin for example, FSP has followed the same pin definitions of Intel CPU & PCIe on power module design, so they are not compatible. Be cautious inserting only to individual socket on power module when connecting cable to PSU.

The Intel standard PCIe and CPU pin definitions

PCIe pin definition:：Only Pin 1 to 3 have power signal, actually functional, would it be enough to power up?

Pin	Signal	Color	Pin	Signal	Color
1	+12V3/V4	Yellow	5	COM	Black
2	+12V3/V4	Yellow	6	Sence0	Black
3	+12V3/V4	Yellow	7	COM	Black
4	Sense1	Black	8	COM	Black

(Figure 2, data source: Intel PSDG)

According to Intel's definition, the maximum current of single pin is 7A. A PCIe 6+2Pin can supply up to 252W (7A x 3 x 12V), but 150W power consumption of each PCIe 6+2Pin is recommended, it’s because potential power loss might be caused by not properly inserted in real use.

The new graphics cards with high power consumption release these days have new pin definitions (excluded from what have mentioned above). The function of Sense Pin is to detect whether the graphic is powered up properly. The COM is the ground wire (GROUND).

CPU pin definition:

Pin	Signal	Color	Pin	Signal	Color
1	COM	Black	5	+12V2 DC	Yellow
2	COM	Black	6	+12V2 DC	Yellow
3	COM	Black	7	+12V2 DC	Yellow
4	COM	Black	8	+12V2 DC	Yellow

(Figure 3, Data source: Intel PSDG)

You may also be curious, why power modules share the same CPU/PCIe interface from some manufacturers on the market ?

The answer is very simple, because these manufacturers define the module their own interface setting on PSU unit side, and not follow the Intel PSDG. However, the pin settings of CPU connector on motherboards or the PCIe on graphics card shold always follow Intel's specifications (as shown in Figure 2 and Figure 3).

Question 6

The recommended way to install the 12VHPWR (PCIe 5.0) cable

Accepted Answer

For PCIe Gen 5 new interface 12VHPWR, it’s a brand-new connector type with a 12-pin and a 4-pin
on it. FSP would like to share a recommended way how to connect a 12VHPWR cable and make sure

the cable is connected correctly and safely.

The correct way to connect: straight plug into the connector

* Unbalanced plug-in contacts with PSU slot surface, there is possible deformation of the PSU slot.

Attention: When plugging or unplugging, do not pull the wire, please plug or unplug with the connector directly.

The correct way to do cable management: Leave enough space for 12VHPWR cable

Do not recommend doing cable management on 12VHPWR cable as below

Recommended way to connect the 12VHPWR cable like this.

The size of RTX40 series graphic cards is larger than the previous generation. Please make sure the width of your pc case with enough space for PSU and RTX40 series graphic card.

Do not occupy the space of PSU cables(including the space to do cable management) to avoid any possibility of deformation of PSU slot.

Simple to know the correct way to do cable management.

Have a good time while building a PC and playing a good game, power never ends.

Disclaimer

The FSP 12+4Pin (12VHPWR) cables arecompatible with FSP power supplies only.

Series	Watt
Hydro G PRO	850W / 1000W
Hydro PTM PRO	850W / 1000W / 1200W
Hydro PTM X PRO	850W / 1000W

Question 7

Precautions for installation of high power consumption graphic  cards to power supply

Accepted Answer

With the increasing demands of high-end graphic cards, 2 to 3 PCIe slots are commonly featured and come with over 225 Watt power consumption. It usually brings overcurrent issues on cables. To ensure user’s safety, please do follow the instructions as below.

Question 8

When FSP Guardian software is combined into the system’s tool bar, what is the difference about it function?

Accepted Answer

When FSP Guardian software is combined into the tool bar, it will not carry out “real time” monitoring function so that it can reduce the loading of the computer. However it still keeps monitoring the Twins’ overall status. When there is a warning incident in output data, it will pop up an error message box to inform you some problems about your power supply.

Question 9

FSP Guardian software can record the electric data. If the data is not appeared, what is happened?

Accepted Answer

If the communication between Twins and FSP Guardian software is successfully, the data page will update information every ten minutes. If you read only one module’s data, please check your power supply only equipped one module. If your situation are not one of the above two situations, please contact FSP.

Email Us

Question 10

When FSP Guardian software does not work, how to solve it?

Accepted Answer

First of all, please check the USB cable is will connected between Twins and the motherboard. If the USB cable is in the right place but it still does not work, please restart the software again. If the situation is not improved, please contact FSP.

Email Us

Question 11

Can FSP Guardian software be used in which kind of operation system?

Accepted Answer

So far FSP Guardian software can only be used in Window operation system.

Question 12

Why users need to use FSP Guardian software? What are the benefits?

Accepted Answer

A1.1: FSP Twins series is a power supply with two modules. In order to know each model’s status, it is suggested to use FSP Guardian software to monitor them.

A1.2: The benefits of FSP Guardian software are that it can monitor, and record all modules’ electronic data. It can be used as monitoring software but also can tell the abnormal output incidents through the data recorded.

Question 13

New Trend in Power Supplies

Accepted Answer

In the wake of the emergence of global environmental awareness and the implementation of the European Union environmental policy, the demand for and attention on energy-saving products have become the latest trend.

On 27 January 2003,the European Union issued the RoHS (Restriction of Hazardous Substances)Directive, therewith outlining regulations for the use of heavy metals(lead(Pb),cadmium (Cd), mercury(Hg),hexavalent chromium(Cr6+))and flame retardants(PBB) (Polybrominated Biphenyls) and PBDE (Polybrominated Diphenyl Ethers)) in electrical and electronic equipment imported into the Member States of the European Union, strictly controlling levels of electromagnetic weaver that may be harmful to the human body, demanding reduced material waste during manufacturing processes, and requiring a reuse/recycle rate of 75%. This Directive will become effective on 1 July 2006.

With the concepts of environmental protection and material recycling in mind, the FSP Group is the first to introduce a low-waste environmentally friendly high-performance power supplies. The use of solvents containing fluorine (bromine) has been banned from materials and manufacturing processes, the use of chemical compounds containing heavy metals(such as cadmium, lead, mercury and hexavalent chromium)for casings has been restricted, and used materials have been reduced by 600grams, substantially eliminating weight of any electronic articles that are discarded for recycling.

The superior high-performance active PFC circuit design of our various power supplies delivers a performance of 85% at full speed, while the low power consumption design of less than 1W I the standby mode considerably reduces electricity costs, making this a truly environmentally friendly product of superior quality.

Seeking stable operation of computer systems and even higher performance, great expectations and demands are placed on power supplies that have seen a development from low to high wattage, from general output to high performance, and from noisy to silent products. End-users have of course reaped the most benefits from advancements in product technology and design. With high-standard and economic power, our lives have undergone considerable transformation, and FSP has played its part in being a responsible product developer.

Question 14

The Importance of Power Supplies

Accepted Answer

The three elements that play a major role in the stable operation of a computer, are its

Motherboard, its memory and most importantly its power supply.

When assembling a computer, the average computer user is more likely to pay more attention to the role of the motherboard and memory in the stability of the computer, while many consumers are ignorant of the importance of selecting a good power supply. Novice computer users mostly use brandless supplies that come with the case, yet many users do not know that the design of such power supplies does not conform to standard power supplies, which may well result in reduced performance and unstable operation of the computer and cause damage to computer peripherals!

Electronic components are affected differently by the different designs of supplies. Therefore, in case of any slight problem occurring when the power supply is transforming utility power (AC current) into +3.3V, +5V, +12V current useable by the computer, the power supply may no be able to operate normally. Or, in case of poor design of the power supply, under certain circumstances it may result in an unstable electric current and insufficient power supply. The computer may seem to operate normally, but in reality the life-span of peripherals is gradually shortened. Therefore, when assembling or purchasing a computer, it is advisable to choose a power supply with a good reputation for quality and to avoid those power supplies that come with the computer case, unless of course you can be sure of the quality of that particular product!

Question 15

Type of Power Supplies Available on the Market

Accepted Answer

Currently, two types of power supply can be distinguished, namely AT and ATX power supplies.

AT power supplies has a long established history. From the era of 386 and 486 processors to the current Pentium processors, AT power supplies have been the mainstream product. However, as present and Management Interface), the ATX standard will be the mainstream standard of the future.

So what is the difference between AT and ATX power supplies? The easiest way to establish the difference is to take a look at the power supply connector on the motherboard. An AT-style motherboard connector has two parts (a P8 and P9 connector) with each six pins. An ATX-style motherboard connector consists of one single 20-pin connector with fool-proof design, so you do not have to worry about burning your motherboard in case you connect the connect the power supply incorrectly.

Question 16

What You Should Know about Power Supplies

Accepted Answer

(How to Recognize a Good Power Supply)

Although the circuitry and overall design of power supplies have not been subjected to much change over time, technological advancements have brought about slight changes in the materials and design used for the interior of power supplies. It is these slight changes that can from a guideline for consumers when purchasing a power supply. Following, a few things you should know about power supplies.

a. The more fan the better?

Fans are relied upon to effectively disperse the waste heat generated by the power supply. In addition to the commonly seen single fan power supplies, power supplies with a double or even triple fan design for even better heart convection and concurrent dispersion of heart inside the computer have emerged on the mark. Although in theory better dissipation efficiency can attained with a larger number of fans, a good case design can actually also successfully dissipate waste heat. In single fan products, the fan is positioned at the bottom of the power supply, while the back of the power supply is equipped with a large honey comb structure that allows for the dissipation of waste heat inside the case. A large number of fans may generate excessive noise, which is why single fan power supplies have gradually become the mainstream product. Therefore, the key is not the number of fans, but the dissipation efficiency.

b. The larger the fins the better

When opening the case of a power supply, the first thing that you will notice is the fins heat sink! Although the design concept used in many products is based on the theory that the larger the fins are, the better the heart dissipation will be, this theory does not necessarily apply to power supplies! In power supplies, the main function of the fins is to transform energy lost in the power transformation and output process into waste heat, and conduct this along the fins for dissipation. In other words, this waste heat is actually energy that is lost during operation of the power supply. The size of the fins should therefore be interrelated to the “efficiency” of the power supply. High-efficiency power supplies can adequately use and transform power, and thus generate a relatively small amount of waste heat, making it unnecessary to equip them with large fins. Besides, consumers who have studied fins probably know that rather than fin size, the fins’ “dissipation area” is what’s important when evaluating the dissipation efficiency, because the larger the dissipation area is, the greater the dissipation efficiency will be. Anther key factor for the dissipation efficiency is whether the fins have a single-piece design.

c. Power Factor Correction (PFC) makes power supply more environment-friendly

In order to comply with the European EN61000-3-2 and IEC1000-3-2 standard for electrical equipment, the design of power supplies meant for export to Europe includes a PFC (Power Factor Correction) Circuit which reduces the difference between effective power (input AC) and apparent power (power consumption) and thus minimizes wasted energy. This way power can be saved and the goal of producing an environmentally friendly product achieved, while at he same time consumers are enabled to economize on their electricity bill.

There are two types of PFC circuits, namely active PFC and passive PFC. Passive PFCs mostly have a big choke (inductor), while active PFCs are equipped with a controller chip.

d. Others special designs

Today’s power supplies have many ergonomic and consumer-considerate designs. An adjustable fan speed, for example, enables the user to find a balance between heat dissipation and noise, while with the fully automatic voltage setting of many power supplies users do no longer need to worry about using the correct voltage when abroad. Other power supplies have focused on wiring, using better materials, coated anti-interference power cords, or wires of various lengths for easy planning and management. Serial-ATA power connectors are also the trend of today and the future. When purchasing a power supply, these are all design characteristics that consumers can take into consideration.

e. Weight is definitely not the decisive factor

The weight of components is definitely no longer a factor in deciding upon the quality of a power supply! Qualitatively good power supplies are those power supplies that have a proper design and that comply with the relevant norms and standards. The method that was used in the past to determine the quality, comparing weight, can only be considered as unfair. Of course, standard-compliant power supplies are usually not that light. Users who have once used an inferior brand power supply that came with the computer case probably understand what is important.

On the market most power supplies are sold together with a computer case. To reduce costs, a good computer case is not necessarily paired with a good power supply, and we therefore strongly advise to purchase a computer case and power supply separately.

Question 17

Risks of an Inferior Quality Power Supply

Accepted Answer

What are the risks of an inferior quality power supply?

a. Hard disk burnout after power failure!

After the computer is turned on and ready, it will send a PG (Power Good) signal to the motherboard. Upon receiving this signal, the system will boot and the hard disk will start to read and write. When at this point there is low voltage and insufficient power, the hard disk will experience an abnormal rotation speed due to which the magnetic heads of the hard disk cannot be suspended to their normal position and will scratch the disk.

b. Unstable screen picture

Using an inferior quality power supply may influence the AGP display, giving a rippled or unstable picture. If a problem with the display card is ruled out, the problem most probably lies in an unstable power supply to the motherboard.

c. Overload causing burnout of chips, cards and/or motherboard.

Sudden cutoff from power supply or computer shutdown due to power failure. None of the peripheral hardware, nor the CPU, memory, motherboard and display card, will be able to work normally.

As the +5V and +12V output terminals of an inferior quality ATX power supply use the same voltage regulator circuit, it may occur that a higher +5V load causes a higher +12V output voltage. Since most chips, cards and motherboards require a +12V power supply, a substantial increase in the +12V voltage of an inferior quality power supply may lead to burnout of these components.

d. Excessive Noise of Sound Card

Inferior quality power supplies are well below the standard for electromagnetic screens and current output purity. In such a poor environment, they can hardly be expected to produce a nice sound.

False and deceitful label specifications of inferior quality power supplies lead to unexpectedly frequent re-starts of the computer.

Question 18

Common Safety Standard Certifications

Accepted Answer

Our products have passed the safety standards of various countries, including the FI(Finland), N (Norway), CSA (Canada Standards Association), D (Denmark), CB (International Certification Body), UL (American Underwriters Laboratory), DVE (Germany), TUV (North America), and SWEDEN (Sweden) safety standard. They have also obtained electromagnetic compatibility and electromagnetic radiation interference related certification, such as CE (European safety standard for electrical equipment) and FCC (American Federal Communications Commission) certification. Most consumers, when they do not understand the specifications indicted on the power supply, look at the number of passed certifications to determine whether they are dealing with a good or bad power supply.

Of course, if a product has passed a safety standard certification, this indicated that it complies with “a certain” norm for electrical equipment in that particular country, however, that same safety standard can be divided into many different subcategories with each subcategory having different implications. CSA certification, for example, does not only distinguish region and product type, but also distinguishes different classes, so who can guarantee the universal quality of power supplies?

When a power supply has passed many different safety standard certifications, this of course indirectly means that this product in some way has reached a certain standard, however, some safety standard marks are easily copied and the public is often deceived by “underground certification”. There are even manufacturers without concern for the implications for the user.

If safety standard indications can be falsified, then how can you distinguish original from fake? Once a product has passed a safety standard certification, you can check relevant information either with the organization that issued the certification or on that organization’s website. Of course, this requires” time”, so when purchasing a power supply, another option would be to choose a product from a reputable large manufacturer or a brand praised by gamers. Some power supply manufacturers include a copy of the safety standard certification in their packaging as a user reference, and although this is a responsible method of the manufacturer, the user has no way of knowing whether this copy isn’t fake also.

Question 19

What are EMI waves?

Accepted Answer

“Electromagnetic waves” are waves that are created as a result of the interaction between an electric field and a magnetic field and that move through the air. The way they move can be compared to the wave movement of the sea. Our living space is full of all types of invisible electromagnetic waves, the existence of which we are never aware of.

In Taiwan, the awareness of and protection against electromagnetic interference is gradually receiving attention, and although Taiwan has not yet introduced strict measures for the control of electromagnetic interference caused by electronic products, electromagnetic interference related implementations by American and European governments and the widespread use of digital products make that also in Taiwan swift demands must be set on electromagnetic interference.

According to an article in the Scientific American (magazine), electromagnetic waves of over 60Hz are harmful to the human DNA structure.

Note: microwave oven: 2450MHz, mobile phone: 700-1900MHz, computer: 300-450MHz)

The harm of electromagnetic waves to the human body includes:

- increased risk of leukemia

- reduced immunity

- infertility, miscarriage and fetal deformities

- brain tumors, breast cancer, headaches, arrhythmia, disrupted melatonin secretion, dementia

Only certificated and guaranteed products provide EMI protection.

Question 20

Power Supply Label Data

Accepted Answer

Performance Indexes:

1. Wattage

A Power supply can transform alternating current (AC) of the utility power into direct current (DC) required by your computer. Most power supplies provide the computer with +3.3V, +5V, +12V, -12V, -5V power, and we usually use the wattage (watts) to evaluate the power’s capability.

2. Capacitance

Capacitance plays a very important role in power supplies. A high-capacity filter capacitor can provide the computer with a better and purer input current, which is extremely important for the stability of the computer, If the input current is not pure this will lead to chaotic signals, interfering with the normal processing of signals by the computer and causing instability. Many cheap power supply manufacturers use low-capacity filter capacitors to cut costs, resulting in the computer’s performance falling short. There are even inferior quality power supplies that pose the risk of an exploding capacitor when the computer is struck by lightning or affected by any other unexpected impact.

3. Output

AC input stands for the input from the external power source (utility power), in Taiwan 110V, and the specification is therefore 115V (+-10% margin). The 230V specification is for use abroad, while amperage and frequency are relevant corresponding specifications. The voltages supplied by the power supply after transformation of AC current into DC current useable by the computer and most important to gamers, are 3.3V, +5V and 12V. +3.3 and +5 are usually required by processors, chipsets, display cards, and PCI and USB devices, while storage devices, CD-ROMs etc. need +12V. Users, and in particular gamers who often use the power management or Wake on Lan (WOL) function, must also pay attention to the +5Vsb (standby power) indication, because the WOL function, for example, requires a power of approximately 600mA. Therefore, if your platform consists of high voltage (HV) equipment such as a high-end high-speed processor with a high-end display card, choosing a high quality power supply is of crucial importance.

The data provided on labels of power supplies available on the market are not always identical. As each manufacturer may have “different ideas”, labeling often seems “ambiguously unclear”. There are manufacturers that indicate the maximum power of a continuous output, while other indicate the peak surge output. As long as there is no set norm, though the indicated specifications may be similar, some power supply brands will show no problem in case of overload, while others will stop working altogether after only 1 or 2 seconds of overload. Imagine if we were to compare the other detailed output specifications, short circuit protection data, etc. of power supplies and take into consideration factors such as power quality. Therefore, choosing a high quality power supply is extremely important!

4. Input Voltage Range

On the label, the indicated input voltage range is usually 100-240 Vac, which covers global commercial voltage levels.

5. Input Frequency

The commercial range for input voltage frequency is usually 50 or 60 Hz, while electrical specifications are usually 47-63Hz.

6. Efficiency

Efficiency = (output power)/ (input power), the input-output surplus becomes energy.

7. Turn-on Delay Time

The time that it takes for the output voltage to reach a stable voltage range after the system is powered on.

8. Hold Up Time

The time during which the output can be maintained after the system is powered off.

Question 21

How can I make the case LEDs or ARGB fans light up and change effects?

Accepted Answer

Case LEDs: Check whether your case includes a SATA power connector or an ARGB header.

If it has a SATA connector, plug it into the power supply to enable lighting.
If it has an ARGB header, connect it to the motherboard for illumination.

ARGB fans with controller: Connect the controller to SATA power. Then use the ARGB button (or the Reset button, if configured) to switch between different lighting effects.

Question 22

How can I control the fan speed?

Accepted Answer

With a PWM controller: Connect the controller's PWM 4 pin header to the motherboard. The motherboard will then regulate the fan speed automatically.
Without a PWM controller: The fan will run at a fixed speed of approximately 1000–1200 RPM, designed to balance cooling performance and quiet operation.
Fans without controllers: Connect the fan directly to the motherboard and enter the BIOS (press DEL during startup). From there, you can configure the fan mode as DC or PWM to adjust the speed.

Question 23

How do I synchronize the fan controller with the motherboard?

Accepted Answer

Connect the controller’s sync cable to the motherboard’s ARGB header. Then, install the motherboard’s synchronization software. Finally, press and hold the ARGB switch button to switch into sync mode.

Question 24

How is after-sales service handled if my case has issues not caused by human factors?

Accepted Answer

If you encounter any after-sales issues within the warranty period, please contact your authorized distributor. They can provide replacement parts or exchange the product for a functional unit.

Question 25

CMT340 & CMT510PLUS Installation Q&A

Accepted Answer

Everything you need to know when you are installing components in your CMT340

Q1: Fan is running, light is on, but RGB effect of the fan cannot be switched? (when Motherboard is not synced)

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, verify if RGB SW (RESET AW)cable of I/O control panel inside the case is connected to the controller board as shown in Fig. a, and the power cable of the controller board is correctly connected as shown in Fig. b.
STEP 3: Lock up the side cover and start the PC, now the fan works and the lighting effect can be switched over by pressing RGB SW.
STEP 4: Contact FSP customer service if the lighting effect still cannot be switched over normally.

↑ fig. a

↑ fig. b

Q2: How turn off Lighting Effect of CMT340?

STEP 1: Press and hold RGB Button on I/O Panel for 3 seconds to turn off lights.
STEP 2: Press and hold RGB Button for 3 seconds again to switch back to Controller Mode.

Q3: How to sync CMT340 Addressable RGB lighting effect with your Motherboard ?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, locate the 5V Addressable RGB (3PIN) connector on the motherboard (see Fig. c.Connect the RGB Cable of the controller board to the motherboard as shown in Fig. d. Make sure the 3 wires are correctly connected to +, signal and - respectively.
STEP 3: Lock up the side cover and start the PC.Download and install the sync software provided by the motherboard. Verify if installation of Addressable RGB Fan is detected by the software. Now you are able to control RGB fan lighting effect of the case via software.
STEP 4: Press RGB Button on I/O Panel to switch over to motherboard sync mode. Fan Lighting will flash 2 times in white and indicator on the controller board will light up in green Fig. e.
STEP 5: Contact FSP customer service if lighting effect still cannot be synchronized with the motherboard.

↑ fig. c

↑ fig. d

↑ fig. e

Q4: Individual fan does not run or light up?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover and verify if the fan connector is firmly connected to the controller board inside the case as shown in Fig. f also verify if the power of controller board is connected.
STEP 3: Lock up the side cover and start the PC.Contact FSP customer service for further assistance.

↑ fig. f

Question 26

CMT510 Installation Q&A

Accepted Answer

Everything you need to know when you are installing components in your CMT510

Q1: Fan is running, light is on, but RGB effect of the fan cannot be switched? (when Motherboard is not synced)

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, verify if the RGB SW cable of I/O control panel inside the case is connected to controller board as shown in Fig. a, and power cable of the controller board is correctly connected as shown in Fig. b.
STEP 3: Lock up the side cover and start the PC, now the fan works and the lighting effect can be switched over by pressing RGB SW.
STEP 4: Contact FSP customer service if the lighting effect still cannot be switched over normally.

↑ fig. a

↑ fig. b

Q2: How to change the lighting effect on CMT510?

Press the RGB button on the I/O control panel.
The controller board provides 6 different lighting effects:

Single Color
Static7-color cycling (Flash)
3-color cycling (Flash 3 Colors),
Breathing Mode
No Light.

Q3: How to sync CMT510 RGB lighting effect with your motherboard?

CMT510 has no sync function therefore cannot be connected with the motherboard for synchronized lighting effect.

Q4: Individual fan does not run or light up?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover and verify if the fan connector is firmly connected to the controller board inside the case as shown in Fig. c
STEP 3: Lock up the side cover and start the PC.Contact FSP customer service for further assistance.

↑ fig. c

Question 27

CMT520PLUS Installation Q&A

Accepted Answer

Everything you need to know when you are installing components in your CMT520 PLUS

Q1: Fan is running, light is on, but Addressable RGB effect of the fan cannot be switched? (when Motherboard is not synced)

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, verify if the RGB SW cable of I/O control panel inside the case is connected to controller board as shown in Fig. a, and power cable of the controller board is correctly connected as shown in Fig. b.
STEP 3: Lock up the side cover and start the PC, now the fan works and the lighting effect can be switched over by pressing RGB SW.
STEP 4: Contact FSP customer service if the lighting effect still cannot be switched over normally.

↑ fig. a

↑ fig. b

Q2: How to change the lighting effect on CMT510?

Press the RGB button on the I/O control panel.
The controller board provides 6 different lighting effects:

Single Color
Static7-color cycling (Flash)
3-color cycling (Flash 3 Colors),
Breathing Mode
No Light.

Q3: How to sync CMT520 PLUS Addressable RGB lighting effect with your motherboard?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, locate the 5V Addressable RGB(3PIN) connector on the motherboard (see Fig. c. Connect the RGB Cable of the controller board to the motherboard as shown in Fig. d. Make sure the 3 wires are correctly connected to +, signal and - respectively.
STEP 3: Lock up the side cover and start the PC.Download and install the sync software provided by the motherboard. Press and hold the RGB button on the I/O control panel of the case for 3 seconds to switch over to motherboard sync mode. Verify if the installation of RGB fan is detected by the software. Now you are able to control the RGB fan's lighting effect via the software.
STEP 4: Pressing and holding this button again to switch back to controller board mode.
STEP 5: Contact FSP Customer Service if Lighting Effect still cannot be synchronized with the Motherboard.

↑ fig. c

↑ fig. d

Q4: Individual Fan does not run or light up?

STEP 1: Shut down the PC and turn off the power. STEP 2: Open the side cover and verify if the fan connector is firmly connected to the controller board inside the case as shown in Fig. e also verify if power of the controller board is connected.STEP 3: Lock up the side cover and start the PC.Contact FSP customer service for further assistance.

↑ fig. e

Question 28

CMT520 Installation Q&A

Accepted Answer

Everything you need to know when you are installing components in your CMT520.

Q1: Fan is running, light is on, but RGB effect of the fan cannot be switched? (when Motherboard is not synced)

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, verify if the RGB SW cable of I/O control panel inside the case is connected to controller board as shown in Fig. a, and power cable of the controller board is correctly connected as shown in Fig. b.
STEP 3: Lock up the side cover and start the PC, now the fan works and the lighting effect can be switched over by pressing RGB SW.
STEP 4: Contact FSP customer service if the lighting effect still cannot be switched over normally.

↑ fig. a

↑ fig. b

Q2: How to change the lighting effect on CMT510?

Press the RGB button on the I/O control panel.
The controller board provides 6 different lighting effects:

Single Color
Static7-color cycling (Flash)
3-color cycling (Flash 3 Colors),
Breathing Mode
No Light.

Q3: How to sync CMT520 RGB lighting effect with your motherboard?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover, locate the 12V RGB(4PIN) connector on the motherboard (see Fig. c, connect the RGB cable of the controller board with the motherboard as shown in Fig. d. Make sure the 4 wires are correctly connected to +, G, R, and B respectively (△mark on the connector indicates the positive +)
STEP 3: Lock up the side cover and start the PC.Download and install the sync software provided by the motherboard. Press and hold the RGB button on the I/O control panel of the case for 3 seconds to switch over to motherboard sync mode. Verify if the installation of RGB fan is detected by the software. Now you are able to control the RGB fan’s lighting effect via the software.
STEP 4: Pressing and holding this button again to switch back to controller board mode.
STEP 5: Contact FSP customer service if lighting effect still cannot be synchronized with the motherboard.

↑ fig. c

↑ fig. d

Q4: Individual fan does not run or light up?

STEP 1: Shut down the PC and turn off the power.
STEP 2: Open the side cover and verify if the fan connector is firmly connected to the controller board inside the case as shown in Fig. e
STEP 3: Lock up the side cover and start the PC.Contact FSP customer service for further assistance.

↑ fig. e

Question 29

What is the tape on the Intel backplate used for?

Accepted Answer

The tape helps hold the backplate in place on the motherboard during installation, making the process easier and more secure.

Question 30

Should I connect two fans using the splitter cable or plug them into separate motherboard connectors?

Accepted Answer

When two fans are connected via the splitter cable, they share the same PWM signal, and only one fan’s speed will be reported. If you want to monitor and configure each fan individually, connect them to separate fan headers on the motherboard.

Question 31

How can I configure the fan speed curve for the cooler’s fan?

Accepted Answer

You can adjust the PWM settings through your system BIOS or the motherboard’s utility software. For step‑by‑step guidance, consult your motherboard’s user manual.

Question 32

How do I install the cooler on an Intel LGA 1851/1954 sockets?

Accepted Answer

The installation process for LGA 1851/1954 sockets is identical to that of LGA 1700. Please refer to the Intel LGA 1700 installation guide for detailed instructions.

Question 33

Why choose FSP's NB Adapter:

Accepted Answer

FSP is one of the leading companies of power supply industry. Our products all are with high quality and worldwide safety certificates.
FSP adapters are with over 87% or more high efficiency, and lower power consumption. It’s an eco-friendly product.
100 % true power of FSP adapter provides a safe computing experience.
With all kind of tips, you can use for different brand NBs.
FSP provides 2 years warranty that you don’t need worry about the product issues anymore.

Question 34

Why FSP suggests user to buy one more NB adapter?

Accepted Answer

No need to carry with you. One adapter for Home, another for office, is can reduce the briefcase weight and your pressure.
No need to pull out plug every day.
No need to pack the adapter cable and will prolong the life time of your adapter.
FSP’s adapter with different kind of tips that will compatible with most well-known brands. If you have two or more NBs, you can just get one more adapter for saving your time and money.

Question 35

What's the warranty of FSP adapter?

Accepted Answer

FSP provides 2 years-warranty.

If you have any product issues, please contact with local agency.

Question 36

Do FSP adapter support Apple notebooks?

Accepted Answer

No, because MacBooks are using excusive MagSafe plug. This technology, Apple only authorize to Apple’s manufacturer. Therefore, FSP’s adapter cannot use with MacBooks.

Question 37

How to recognize the true power of adapter?

Accepted Answer

Peak 90W, Up to 90W, Max 90W mean that the maximum output can hit 90w in a moment and it is not real 90 wattage output.

It’s very danger to use a lower output adapter for your NB that might cause the NB damage or not working. Therefore, please use the true power adapter for your NB safety. FSP adapters all are true power.

Question 38

Can I use a 90w adapter for my 65w Notebook?

Accepted Answer

Yes, no problem! The 90w adapter can work with 65w notebook.

In addition, all of FSP’s adapters are with the considerate design of full protections, like OCP, OVP, etc. It can reduce the damage effectively and will fully protect your notebook.

Question 39

Can I use FSP's adapter in another country?

Accepted Answer

All of FSP adapters’ output voltage are 100~240V that can be used in every country.  You just need to prepare the correct AC plug to work with all types of outlets in each country.

Question 40

None of the tips provided in the standard package works with my notebook, how can I get a tip for my notebook?

Accepted Answer

Normally, FSP provides the tips which are compatible with most notebook brands. So if you cannot find the compatible tips for your NB, please contact with your purchasing store or our local agency.

Question 41

How do I know whether FSP's adapters are compatible with my notebook?

Accepted Answer

Notebook tips compatibility chart shows on the back of packaging.

For detailed notebook models, please refer to FSP website. (www.FSPLifeStyle.com)

Question 42

What is the fastest way to choose an adapter for my notebook?

Accepted Answer

In a general way,

15.6" NBs with integrated system need 65W adapter.
15.6" NBs with independent graphics card need 90W adapter.

To check the label on NB bottom or original adapter is the best way.

Question 43

How do I know the voltage and wattage requirements for my notebook?

Accepted Answer

There are two ways to know the NB wattage, which shows the voltage-V & current-I

(1) To check the label on notebook bottom.

(2) To check the label on original adapter

The label shows,

The wattage
Voltage(V) x Current (A) = NB Wattage

19V x 4.74A = 90W

19V x 3.42A = 65W

Question 44

How to choose a UPS?

Accepted Answer

Dowload the picture

Please follow the 5 step to clear your real requirement:

Step 1) Wha's the purpose of purchasing a UPS?

Solutions for Home/Office

Solutions for Office/Commerical

Solutions for I/T Room

Solutions for Industrial

Step 2) How much UPS capacity do I need?

Please check the power of your devices or equipment.

Step 3) Which input and output power connections do I need?

Please see this FAQ1, check your plugs and sockets by your country.

Step 4) How much battery backup runtime does the UPS provide?

The standard model work 3 minutes morally.
IF your need work more than 3 minutes, please choose the long-run model and confirm the correct time .

Step 5) What other UPS features do I need?

Please check the load FAE for your special application.

Question 45

What's mains electricity, plugs and sockets by country in the world?

Accepted Answer

For mains electricity part：

Mains electricity by country includes a list of countries and territories, with the plugs, voltages and frequencies they commonly use for providing electrical power to appliances, equipment, and lighting typically found in homes and offices. (For industrial machinery, see Industrial and multiphase power plugs and sockets.) Some countries have more than one voltage available. For example, in North America most sockets are attached to a 120 V supply, but there is a 240 V supply available for large appliances. Often different sockets are mandated for different voltage or current levels.

For plugs and sockets part：

The International Electrotechnical Commission publishes a web microsite World Plugs[1] which provides the main source for this page, except where other sources are indicated. World Plugs includes some history, a description of plug types, and a list of countries giving the type(s) used and the mains voltage and frequency.

Dowload the picture

FAQ

Power Supply

Case

Cooling

Adapter

UPS

FSP

Media

Service